Maya Wagoner is a civic
product designer and researcher.

She has over a decade of experience using human-centered design to improve everyday peopleโ€™s access to essential knowledge, services, and resources.


Her projects have included:

Service and product design for the Massachusetts Paid Family and Medical Leave program

A redesign of the California State Disability Insurance and Paid Family Leave applications to focus on a simpler claimant experience

A redesign of the Brooklyn Public Library online catalog to make finding and reserving books more straightforward for more people

A series of behavioral interventions as alternatives to library fines with the University of Virginia Nudge4 Lab

An interactive oral history map for listening to life stories told by Brooklyn elders

#MoreThanCode: A participatory action research project to understand the people who work with technology for social justice